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The questions posed here have been compiled from many that have been asked of us.  
If you have a problem that is not covered here, email us for advice and we will reply to your email personally. 
Additionally, we may post the answer as an FAQ if we believe that the information is of general interest.
Q. Where do I go for more information on food nutrients?
A.

www.foodstandards.gov.au/foodstandardscode/ is the Australian and New Zealand regulatory standards site.

The ANZFA on line nutrient calculator may be reached at:
www.foodstandards.gov.au/mediareleasespublications/nutritionpanelcalculator/index.cfm

More information is available from the United States on:
www.nal.usda.gov/fnic/cgi-bin/nut_search.pl

Q Why do I have problems printing and or viewing the dRecipe manual?
A

The dRecipe manual exists on both the CD and on your hard drive when installed, as both ".doc" and ".pdf" files. The ".doc" are Microsoft Word files and the ".pdf" are Adobe Acrobat files.

If you try to open either file and you do not have Word or Adobe Acrobat installed and operational on your computer then you may have little success using the manual.

The answer is to install the Adobe Acrobat application from the dRecipe CD and once you have done so the .pdf file will open and can be viewed and printed if desired.  The CD folder name is \Adobe Acrobat Reader 5.0.1".

We at Appsoft suggest you open the manual using Adobe Acrobat and leave the file open on your computer at the section you are currently trying to complete within dRecipe. By holding down the "Alt" key on your keyboard and tapping the "Tab" key you can switch easily between applications running on your computer. If you get stuck at a section in dRecipe then Alt + Tab to Adobe and the manual will be on display there. The bookmarks will allow you to quickly navigate to the section you need without having to scroll through the document.

We also suggest that if you have older versions of Acrobat Reader installed on your PC, delete them before installing from the dRecipe CD.  Multiple versions can be confusing to the computer system (and the user), and also waste space.

Q. Why is it that when a panel ingredient (one that is part of the product name and therefore has to be shown as a percentage in the ingredients panel) is selected the percentage varies from one product to another using the same base (generic) recipe?
A. The final ingredients and nutrients panel information is always calculated from the post processing weight. For example a hamburger roll may only be baked for 15 minutes and lose 15% of its weight due to evaporation in the oven whereas a crusty roll may be baked for 25 minutes and lose 25% of its weight due to moisture loss. In this situation the percentage of dry ingredients will be higher in the crusty roll than in the hamburger roll even although the same dough was used.
This can be checked by selecting any dry ingredient as a panel ingredient from the recipe screen and varying the post process or post bake weight in the product set up screen and viewing the ingredients from the specification printer.
Q. What is a generic? 
A.

The entire dRecipe system is based on recipes. Many food manufacturers use a base or a common recipe for several different end products. Any one recipe is only entered once and selected as generic which drops this recipe into inventory as an ingredient from where it can be used to make up a product. 

All the ingredients, nutrients & costs go through into the new product. 

An example may be "white bread dough" from which sesame seed rolls are made. The bread dough recipe is entered as a new recipe. It is tagged as generic and then this new ingredient can now be selected as the first ingredient for "Sesame Seed Rolls" which is a new product and the sesame seeds are added as the second ingredient and the portion weights and number of serves per pack are taken care of in the pre process and after process weight section of the new recipe input screen. In this way the hamburger rolls, baguettes, sandwich bread, finger rolls etc can all be entered using the generic recipe without having to key all the ingredients in every time.

Q. What is the "common names" field in the inventory screen for? 
A. This serves two purposes.

It should be understood that it is not compulsory and if left blank the ingredients panel for that particular ingredient will display the product name used in the upper (Inventory) field.

  • The first reason for use is where it may be preferred to use the product name so that operatives using a recipe in production know what to select as an ingredient, although this particular name or wording may not be wanted in the ingredients panel. By entering a common name using the editor in the utilities menu, and then associating this name with the selected  inventory item the common name will then appear in the ingredients panel instead of the inventory item name.
  • The second reason is where you are using "compound ingredients" from a supplier.  It is permissible to group the ingredients within such a compound ingredient in the ingredients panel as is shown in the following example of cake margarine. The product name for the new inventory item would be Cake Margarine or whatever it is called by the operatives that use it. You would then enter the nutrients as provided by the supplier as well as a weight and price and suppliers name in the appropriate fields. You will then go to the common names editor and enter either Cake Margarine or just Margarine followed by "(Animal & Vegetable oil, Water, Colours (110,120), Antioxidant 320)" remembering that the source of any fat must be declared. The water is optional in this instance because there is probably water used elsewhere in the recipe for the end product. We would suggest that all ingredients in the compound ingredient be entered, even if some appear twice on the ingredients panel because the omission may lead to some products not having ingredients declared if used in another formula where the duplicate ingredient that has been omitted is not used elsewhere in the recipe.
Q. How do I get the information from dRecipe onto my labels?
A.

There are several options here depending entirely on the circumstances in each case. From the utilities and panel generation tab for either ingredients or nutrients, the first choice is probably the graphic file generation method which places a graphic in the location listed on screen.  This file can be selected and placed on the label format within the labelling software program. If because of computer limitations this graphic is not of sufficient clarity on the label when printed, then the alternate text file option may be required. When the text option is used, simply click once on the text on screen in the case of ingredients and text automatically marked, and is then placed on the computer clip board and can then be dropped onto the required label by using the "Crtl + V" keys together. This will place the text on the label being constructed, ready for final positioning.

In the nutrient panel there are three selections which can be pasted.  An MsWord template may be used as a formatting assistant. A suitable word template is available on the Appsoft website (Nutrient Template.zip) or on the install CD from version 1.2.4 onwards.
Since the template already has the nutrient heading column on the left of the label, it is a simple matter to simply paste the title into the header section and the numbers (nutrient data) into the right table column. 
The label printer software in use may be awkward and you may need to consult the supplier to help if the formatting is difficult.

Where all of the above methods fail, the specification printer, available from the utilities menu enables the print-out of all information for each selected product. This can then be printed for easy reference and entered manually into the more antiquated stand alone printers that have to be programmed character by character.

 

Q I have updated to a later version and now the program says it is unregistered and will not let me open my (photo-enabled) database, or close the program.  What do I do to fix it?
A The earlier versions of dRecipe used a different method of obtaining a machine identifier than the latest (1.3.9 onwards) versions.  As a result, particularly if a very early version was originally registered, the program will sometimes refuse to recognise that it is already registered.

It is not possible to open a database that is photo-enabled with an unregistered copy of dRecipe.  The work-around is to temporarily open one of the sample databases in the dRecipe\Databases\Sample folder.  These databases only have a couple of recipes in them, but they are not photo-enabled, and will allow you to get to the Registration screen to generate a new request for an unlock code.

Either print the screen with the new machine identifier on it and fax it to us, or either email or 'phone us with the new number.  We can respond almost immediately with the new unlock code so that you can continue working.

After unlocking the program don't forget to re-set the data path to your normal database location.

Q My machine runs Windows XP, and a number of users log on to use dRecipe.  Is there anything special that I need to do during installation?
A Since windows XP, 2000 and NT all are based on the NT model, their increased security system requires that dRecipe should be installed while the user is logged on as the Administrator.  Subsequent other users will then have access to all aspects of the installation.
Q I am only a small business, what is the lowest cost method of complying with the Australian food labelling regulations?
A Since if produce is being sold to the end user from the manufacturing location, manufacturers need only to be able to provide all details regarding product ingredients and nutrition levels.  
dRecipe includes an unique Specification Report which permits the manufacturer to display their logo, country of manufacture, photograph of the product, nutritional panel, ingredient list, allergy warning statements and storage recommendations on a single A4 page for display or handing to any customer who requests details on the product.

This means that no expensive label printer or driver software is required.  dRecipe and a standard Small low cost Home-Office printer will do the lot!

Incidentally, manufacturers who only supply to other organisations (large grocery chains for instance), who label the products with their own custom layout need only be supplied with the dRecipe's Specification Report for each product that they purchase

Q I am only a small business. I need to apply labels to my products, but do not have sufficient production volume to warrant a dedicated lable printer. How can I use my injet printer to produce labels that comply with the Australian food labelling regulations?
A

As of version 1.7.0, the dRecipe installation disk includes the Avery Dennison label design and printer driver DesignPro 5.
DesignPro can communicate with dRecipe in the much the same way as Bartender (through the data export facility in dRecipe) and labels can be designed that are printed on A4 sheets of adhesive labels. See the Appsoft tutorial for further information on setting up a label template in DesignPro. A tutorial CD which runs for a total of 80 minutes is available from Appsoft on request for $25.

Q My printer always prints my reports with a very dark watermark, and I can't see the data properly.
What is the easiest way to fix this?
A The easiest fix is to turn the watermark display off.  This is done by telling dRecipe to use a blank watermark file instead of the standard file.  Right-click on the dRecipe icon on your desktop, then left-click on the bottom menu item called "Properties".  Click at the end of the field called "Target", then enter a space, and type "watermark" (without the quotes).

Click on OK to save this change, and close the properties screen.

Open MSPaint by clicking on Start, Programs, Accessories, Paint.  Drag the default blank image size down to about 1cm square, then click on File, SaveAs.  Open the "Save In" browser box and locate the C:\Program Files\dRecipe\Graphics  folder, name the file "Blank" and click on OK to save.  Close Paint.

Open dRecipe, logon then select Utilities, File Pathing, Watermark File, and select from the list Blank.bmp in the Graphics folder..  Close the screen.  Check one of your reports... there should be no watermark!

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